Roofing Resources Book - The Exterior Company

Protect Your Roof

weathering the storm
digital copy

Before you let any roofing company into your home, read this book!
This short book will answer your questions, erase your fears and empower you to make the best decision for you and your family when it comes to replacing your roof. Go behind the scenes with industry insider Ryan Hoke as he shares his 10+ years of experience in the roofing and construction industry.

Inside you’ll discover:
-The first thing you have to do when a storm hits.
-How to identify the common storm restoration scams.
-How to tell if a contractor is trying to get you to commit insurance fraud.
-The 9 questions you MUST ask any roofing contractor before hiring them.

Email us at: info@theexteriorcompany.com for your FREE copy!

OR

Call 800-492-2938

“The best way to sell something is don’t sell anything. Earn the

awareness, respect and trust of those who might buy.”

Ryan Hoke

REQUEST YOUR FREE COPY TODAY

Get a Free Estimate

CONTACT INFO:

Phone: 855-766-3264

Address: 1200 Corporate Boulevard 20A, Lancaster, PA 17601

Hours

Mon: 8:00AM -7:00PM

Tue: 8:00AM – 7:00PM

Wed: 8:00AM – 7:00PM

Thur: 8:00AM – 7:00PM

Fri: 8:00AM – 7:00PM

Sat: 8:00AM – 7:00PM

Sun: CLOSED

Awards & Partners

The Exterior Company

4.7

Based on 616 reviews

Jared Hack

13:39 02 Jun 20

In May of 2019, our house was hit pretty hard by the hail storm in our area. Our neighbors recommended TEC to us, so we... called them. We dealt with Kyle, who was very friendly, courteous and professional throughout the entire process. We had the roof, siding and gutters replaced on the house, and the roof replaced on our one shed. The work was done in about half the time they promised, and it looks fantastic! Kyle r sure we were satisfied with their work, and the very few spots that "weren't perfect" were addressed immediately and without hesitation. Our house looks brand new, and I can't speak highly enough of the quality of work done by their crews. I would absolutely hire them again, and highly recommend them to everyone!read more

Mi-Ran Kim

04:08 31 May 20

James was very personable and accommodating. The workers were very efficient and completed the work in a day.... Appreciated that they cleaned and left our home in perfect condition. Definitely would recommend.read more

Lori Duchow

22:01 28 May 20

I just want to say that it was a pleasure doing business with TEC. There was constant communication and the work was... done so quickly. Our project manager Travis was always there for any questions we had so everything went smoothly. I would recommend this company to anyone who is looking to get roof/siding work.read more

Audrey Caleca

04:28 14 May 20

I can't say enough about Quinn and his team. He came to inspect the roof and found storm damage. Quinn explained the... process. From start to finish everything went smoothly. They show up on time, very professional, efficient and straight forward. Quality work done with quality equipment and a friendly team. I would definitely recommend TEC . One more plus, they follow all CDC guidelines.read more

Tom Javorsky

15:15 06 Apr 20

Pete from TEC made my roofing project seamless from beginning to end. I would have never gotten insurance money for the... roof replacement if it wasn’t for Pete’s tireless efforts. Pete and his work team were very professional, they did an excellent job on the new roof and left my yard very clean when they were done, and were also very careful around my landscaping. The entire job was completed to my satisfaction ahead of schedule. Any issues, no matter how minor were addressed by Pete immediately. I would highly recommend Pete and his company for any roofing job.read more

Scott Marcks II

19:01 26 Mar 20

The company is disorganized, mismanaged,storm chasing joke. They passed my account around to 3 different project... managers right up until the day of the appointment with my insurance company. When the time came to have the insurance company inspect my roof the Project Manager that showed up never saw my house, never looked at my file or knew what the first project manager saw damage wise. Which resulted in the adjuster steam rolling him and now I'm left with a damaged roof and an estimate to pay for it put of pocket. The only reason I called my insurance company is because TEC said there was damage...then when it comes time to meet the insurance company there is no damage?!? It's just a scam. I am going to get the roof fixed but there is a snowball's chance in hell that TEC will be the company to do it. This company pays for good reviews so please do your self a favor and read the one star reviews first and you will see similar stories.read more

Raenette Rogers

16:44 11 Mar 20

Last week, we had our roof installed along with eight skylights. Our house looks absolutely amazing! Shane Van Hovel... and the roofing team did an excellent job. From start to finish, they arrived early and they cleaned the property of all debris before departing. We want to personally thank Shane Van Hovel for overseeing this whole project and making it happen! Shane was very knowledgeable with our insurance claim, too. He answered all of our many questions and we really appreciated his patience, as he explained all the insurance details to us. He’s courteous, professional and very efficient at his job. Because of Shane and the team performing such an outstanding job, I highly recommend TEC!!!read more

Annie Aren

17:50 26 Feb 20

Our roof is now new and perfect. Mario Scotto was the project manager. His professional, friendly and punctual... responsiveness was amazing. I already recommended him to my friends and his quality of service is the best. There are just no words to describe the work Mario did and the time he spent explaining everything in such a professional manner. He is D Best! Thank You So Very Much, Mario!read more

Adam McClellan

20:13 20 Feb 20

Nothing but good things to say about this company. Pete took amazing care of me. They replaced my entire roof in just... over a day. The crew as fast, professional, and effective. Pete communicated with me, checked in, and was always there. Pete was genuine, listened well, and was responsive. I have no hesitations about using this company in the future.read more

Brandon Hostetter

18:07 17 Feb 20

From my first contact with project manager Jordan Herr my experience was top notch. Jordan was always available to... answer questions or concerns in a timely manner. Once my roof was approved for replacement scheduling was fast and easy. The day of my roof replacement came and went with out any issues and Jordan was there during the install to ensure that work that was done was to his standard and mine. He was very thorough after the work completion to ensure everything was cleaned up and removed from my property. I would highly recommend Jordan and The Exterior Company for any of your needs.read more

David Torretta

20:33 29 Jan 20

I recently had my roof done by Tec. Dealt with project manager Mitch. It was an excellent experience from start to... finish. Mitch was always professional, courteous, and knowledgeable. Roof was completed in a timely fashion, all debris was cleaned up promptly, and some minor issues were quickly rectified with no issues whatsoever. I highly recommend this company and Mitch, and would not hesitate in using them in the future.read more

Karla Mulrine

02:53 28 Jan 20

Our project manager, Andrew Torch, was amazing. He handled every aspect of our roofing/gutter/skylight project with the... utmost professionalism. His regular and genuine communication throughout our project was highly appreciated. Of all the work we have had done to our home in the past, Andrew and his team stand out by far as the most professional and customer service oriented. Thanks Andrew!read more

Ronald Bechtel

18:28 26 Jan 20

Our project manager Kyle Given was very professional and explained all our options and how things would be done. We... had several questions and Kyle was always available to meet with us or email us about them. While we have a pretty large roof it was replaced in one day which Kyle was expecting. The roof replacement went very well even though we had a short rain shower. Clean up was good and of course we found old roofing nails for quite a while which is expected. We also had gutters and downspouts replaced. One issue we had was that Kyle was not able to tell us when this would be done. I really wanted to be here as i wanted a few things done differently. Unfortunately we came home one day to find the gutters and downspouts were replaced. While the work looked nice the things i wanted changed were not done. Kyle told us he did not know they were coming. Better communication between project managers and contractors need to happen. Kyle did see that the changes i wanted were made except for one gutter issue that still needs to be addressed. Over all TEC did a good job and we would recommend them and Kyle to anyone who needs this service. Ron Bread more

Joe Giles

13:56 23 Jan 20

Great experience working with the Exterior Company. My contact (Andrew) was very professional and was right there from... start to finish. Had a slight situation with unexpected weather and Andrew kept me informed of their progress throughout that situation. Job was finished in 1 day as i was told and the clean up was great. Highly recommend the Exterior Company and Andrew.read more

chad casey

03:06 23 Jan 20

My experience was amazing! Andrew was great to work with and made everything extremely easy. He and his crew worked... hard to have the project completed on time. With that being said, I highly recommend this company for your roofing needs!read more

Steve Ehrhart

17:36 17 Jan 20

Recently had a complete roof replacement done by the Exterior Company on our 185- year old maintenance barn. Working... with Ryan R. was professional and convenient. He coordinated the job very well and kept me informed throughout the project. I highly recommend working with Ryan and the Exterior Company for any roofing job you may need.read more

N M

06:43 07 Jan 20

We worked with Andrew T. He was our sales and project manager. They had a big selection of high quality shingles.... Andrew took personal interest every step of the way complete attention to detail. I thought his crew would leave a mess they cleaned up and were very polite. At the end of the day I felt he really treated our project like it was his own. Roof looks great and my neighbor to used TEC after they saw ours go up with precision. Yes I would recommend them they stand behind their work and show up when they say they will.read more

Linson Tomy

03:25 27 Nov 19

We had our roof , sidings, gutters replaced from hail damage. They were professional , knowledgeable and very helpful... when dealing with the insurance company with our claim. The workers did an amazing job and there was no debris in our yard when they completed the job. Ted Davis was our point of contact and he was great to work with and I would highly recommend TEC to anyone.read more

Doug Lindell

01:00 22 Nov 19

Had our roof replaced from hail damage. They were professional and very helpful when dealing with the insurance company... with our claim. The workers did an amazing job and there was no debris in our yard when they completed the job. Jeremy was great to work with and I would highly recommend TEC to anyone.read more

Bailey Conopio

19:47 21 Nov 19

Everything went smoothly working with Justin , our point person. Up to the time we actually had our roof worked on,... he was very responsive to our inquiries (even though on some days he was away on vacation), which really helped my wife and I be put at ease. He prepared us thoroughly for installation day. His crew that installed the roof was very professional and respected our property. They cleaned up nicely after as promised. The finished roof is done and is beautiful. So glad we went with TEC to replace our hail damaged roof!read more

Dorothy Graf

14:20 21 Nov 19

This company is a great one to work with because they are professional and knowledgeable. Whenever we contacted them,... the rep was prompt, understanding, and willing to be our advocate with the insurance company. Thank you for your fine , outstanding work. Surprisingly they accomplished the work in one day.read more

Sherry Wall

14:03 15 Nov 19

Had a great experience with TEC for our roof replacement! We had a hail storm on May 28th TEC gave us a fast response... time, communication was easy and workers were fast and efficient. Would definitely recommend! Looks beautiful and the clean up was exceptional!read more

Alice Sokoloski

02:09 14 Nov 19

Our roof replacement due to hail damage was done with skilled, efficient workers and timely. . Our project manager... Robert Turner worked so well with us and our insurance company, answered all our questions and concerns. Such a pleasure to work him and everyone at TEC.read more

James Vitez

14:15 12 Nov 19

The Exterior Company was very easy to work with. The representative who handled my case was on top of things and saw... that the job was done when he told me it would be. The crew who did the work was very experienced. Each member went about their job fast and efficiently without having to be told what to do. I am very pleased with my new roof and several neighbors have told me how good it looks. I highly recommend the Exterior Co,read more

JoAnn Fabian

14:01 30 Oct 19

Quinn Graham was very thorough & professional throughout the process of replacing our roof. He was there from the... beginning, marking with chalk circles the damaged areas to being at the job site the day the work was done. He was very patient answering my many questions. Thankfully, choosing a new roof is not something we do very often.read more

Gabby Jenkins

19:08 26 Oct 19

I would absolutely recommend the Exterior Company. After a hail storm, we needed our roof replaced at our two homes at... Saddle Lake. They were very easy to work with and did an outstanding job on both of our roofs. I recommended them to several people around our lake who also had roof damage and I would recommend them again. My neighbors around the lake are also very pleased with their work!read more

Dale Miller

16:13 21 Oct 19

I had a great experience with TEC. I had my roof replaced due to hail damage. Robbie, our project manager, is very... knowledgeable and very responsive. He helped me through the process and made it very easy for me. He came out and did a free inspection, finding the damage, then when I did file the claim with my insurance company, he made sure he was at my home to meet with the adjuster to ensure my insurance company found all the damage. This helped a great deal with making sure my policy would provide coverage for my whole roof. Some of my neighbors had their insurance adjuster come out without their contractor present and either got denied, or partial roof replacements paid for by their insurance company. I highly recommend The Exterior Company for outside work.read more

Charlene Song

14:21 13 Oct 19

We are very pleased by the help of Mitch. He is so helpful, always responses very quickly whenever we have questions.... He takes care everything with profession. I strongly recommend Mitch to whoever needs roof work. He is the BEST!read more

Mollee C

19:14 12 Oct 19

I'm thrilled with my new roof. I worked mostly with Dave Allen. He answered all my questions and even took my phone... calls when he was on vacation. (Sorry Dave). Men who did the manual labor were very professional and capable. I wouldn't hesitate to recommend them to anyone. Also cleanup afterward was exceptional.read more

Rich Taylor

18:34 08 Oct 19

Worked with Project Manager, Jerry, on the replacement of my roof due to hail damage. Very satisfied with Jerry's... management of the project from start to finish in letting me know how the process would work, dealing with the insurance company and completing the roof replacement. Everything went off extremely well. Job well done!read more

Valerie Peters

15:54 04 Oct 19

The Exterior Company did a great job on my roof. My project manager handled everything for me, met with my insurance... adjuster and ensured the completion of my roof within a couple of weeks of getting approval from my insurance company. Their office and all their workers were very professional. I highly recommend their services!!!!read more

patrick laughlin

14:51 04 Oct 19

Kirk Newcomer was my project manager. Everything he promised was completed efficiently and accurately. Have never... experienced someone that was so dedicated to insuring the correct info was given to the insurance company and made the happy with result and I received the payment. Great Job !read more

Tracy Lam

22:29 03 Oct 19

Very happy we went with TEC to change our roof. Robbie was awesome to work with. Very patient and helpful. The roofers... were amazing. Had everything done and cleaned up in one day. They worked their butts off. Overall, happy with the customer service and the product(s) used. Would recommend them to anyone.read more

bonifacehiers mazda

21:26 03 Oct 19

Can't say enough about how easy The Exterior Company made this whole process. Thurman was my project manager and he... helped with every step of the process. I decided to add soffitt and fascia because of the amount of money I was able to save on my roof and Thurman assisted with that as well. My roof looks amazing and would recommend Thurman and The Exterior Company to anyone! Surprisingly enough this started with a free inspection I almost passed on!read more

Ron Warner

21:18 03 Oct 19

We recently had our roof, gutters and screens replaced as a result of the May 2019 hail storm. I would highly... recommend TEC! Mitch was very professional, thorough and responsive. The quality of the replacement products and workmanship were outstanding as well. Great job!read more

Hans Deatrick

14:37 03 Oct 19

We had hail damage and our project manager Robby Grogan was extremely helpful in getting the insurance on board and the... project done in a very timely and professional manner, from every conversation, every visit to the completion of the job. The crew took every step to keep the property damage free and protect our existing landscaping and pool during the installation. We have recommended Robby to our neighbors and your company as a great partner in this project. I still have the sign in my yard! We have had several comments on how nice our roof looks now. Thanks to Robby and his crew!read more

Scott Bacon

01:51 03 Oct 19

We used TEC to replace our roof and siding after some storm damage. Paul Van Winkle was our project manager. Paul did... a great job of explaining all of the details to us and was very responsive to any questions we had throughout the process. While the work was being completed, he constantly checked on the crew to make sure everything was being performed properly and reviewed with us to make sure we were satisfied. We were very happy with the work and would recommend Paul and the TEC team for exterior work.read more

Amy Devenuto

01:03 03 Oct 19

Getting a new roof is a big decision. Mitch did an amazing job educating us and making the process very easy. He was... always great with his communication and worked with our schedule seamlessly. His staff showed up on time and finished the job in one day. They left no sign that they were even there. Cleaned up beautifully. Even after the work was done and settled we called with a question and he came out the next day! Highly recommend him!read more

kiki A

12:52 17 Sep 19

We had a great experience with Tec. Our project manager, James Lilley, was with us through the entire process. He was... on site several times during the day to make sure things were going well and at the end of each day to make sure things were all wrapped up for the night. Our crew was also great. They were very careful of our landscaping and did a wonderful job cleaning up each night and at the end of the project. Now we have a beautiful roof!read more

David Hahn

22:24 06 Sep 19

The TEC team was very organized and professional. The team did a great job of installing the roof and cleaning up when... the job was completed. We were very happy with the finished product. James, our project manager, communicated very well with us throughout the entire process. We definitely would recommend TEC!!!read more

Pat Gergar

15:32 19 Aug 19

Ryan was great. He was with us from day one throughout the whole process. He showed up the same day we called the... company to come look at our roof which was damaged from hail. And even though he showed up at the end of the work day, he was still willing to go over to our neighbor and look at their roof as well. He made a special trip when the State Farm adjuster showed up to do the evaluation, being sure to point out damage so nothing was missed. He sat with us and went over the State Farm assessment as well as their contract answering all our questions. We asked him if they could do additional work that State Farm did not cover and the price quoted was fair. In short order the day came and the whole process was handled with such precision and coordination that it was finished in just a few hours. We sat outside watching the whole thing. The work crew was amazing. These men and women worked hard on that hot summer day. They were dressed from head to toe so they did not get hurt by the abrasive asphalt or burned from the sun. We tipped them well and encourage you to do also. Clean up was thorough as it is a mess to remove a whole roof as well as remnants from fitting the new roofing materials. They even have these special "brooms" that they went through the landscaping beds and lawn that picked up loose nails that had escaped their nets. They didn't go through only once but several times. The second crew came in to do down spouts, gutters and wrapping. Just like the first crew they were very good and worked as a team which left little wasted time. Also, we tipped them. The quality of the materials, the labor teams and Ryan made this a seamless process. My only complaint was receiving a post card in the mail, AFTER, our roof was installed offering a gift if you signed a contract. In this case, we were punished for being an early bird.read more

Randy L.

11:24 16 Aug 19

We're very happy with the work that TEC did when replacing our roof. The crew worked well together and was able to... finish the roof in one day. They were able to keep the mess to a minimum while they were working and did an amazing job cleaning up when they were finished. The roof looks great.read more

E.B. Bo

20:04 07 Aug 19

My project manager was Tyler. Tyler did a great job answer ALL of my questions (and I had a lot!). The company has a... pretty seamless process and has invested in new technologies and branding that reflects their dedication to their craft. From the first appointment to scheduling to finalization, Tyler was there to make sure EACH request I had was fulfilled. A lot of places can install a roof but a peace of mind is priceless. Thanks Tyler, Thanks TECread more

Mark Hann

01:20 31 Jul 19

Very pleased with the overall work that was done. Had our roof replaced and Carl did a great job working with the... insurance company adjuster. Crew and materials arrived as scheduled and they did a great job with replacing the roof all in one day! Would highly recommend T.E.C. for doing the work you need. Professional, knowledgeable and easy to work with. Thanks Carl and the entire T.E.C. team.read more

Nancy Snyder

20:15 28 Jul 19

Ryan S was very easy to work with and helpful in explaining insurance process. The roofers worked diligently and put in... a very long day only to return for a short time the next day to finish up. Very pleasant employees. Clean up was very efficient.read more

FederalFire22

21:23 19 Jul 19

Well, where to start. They don’t communicate effectively. They responded to our community and made promises to people... about completion of work and they still haven’t completed the jobs. They flooded our basement due to not paying attention and there answer to making it right was to call serv-Pro. Bill remained the same and they still haven’t called to conduct a walk through of the work to ensure customer satisfaction.read more

Brian Tulli

15:46 13 Jul 19

I highly recommend TEC. Make sure you ask for Melvin!!! He is very knowledgeable and makes the process fast and... efficient. 5 stars from start to finish.read more

Dawn Letendre

16:21 05 Jul 19

We were impacted by hail damage and our roof on our house and garage required full replacement. My daughter used TEC... company and was very satisfied so we decided to use their service as well. They came to our house to walk us through the process. Everything was explained thoroughly and all our questions were answered. They arrived as scheduled and did a nice job on both roofs. The team was conscientious and courteous. What a hard working crew. The job was completed in one day and everything was cleaned up completely. A few days later they came back out to follow up on our satisfaction. That meant a lot. They are a Nice company to work with. Thank you TEC exterior.read more

Constance Scanlon

01:25 04 Jul 19

Our roof was damaged in a recent storm. The Exterior Company provided fast, excellent service. It was a pleasure... working with Project Manager Yosef. We heartily recommend this company.read more

hunter reaper

23:15 26 Jun 19

JT was very knowledgeable about both the roofing and insurance process. While I was skeptical at first, his confidence... in his company really made me comfortable with my decision to have them do the job. I had a new roof only one week after insurance approval and it only took one day. I have only good things to say.read more

linda tarbox

10:47 17 Jun 19

JT was very helpful through the entire process, especially dealing with the insurance company. We have a very large... roof and they sent a big crew to complete the job in 2 days. Excellent clean-up as well.read more

Debora Miller

18:52 27 May 19

We had a great experience with this company. Love our roof. The company was professional, tidy and worked in a timely... manner. Thanks Ryan, with all your help.read more

Venessa B.

00:08 01 May 19

We are pleased with the roof replacement on our home. Yosef the project manager was very clear in his explanations,... answered any questions we had, and followed through in getting the roof installed as promised. The crews worked efficiently and clean-up was done quickly.read more

Christina Reichard

20:36 27 Feb 19

This company is very professional and does great work! I would recommend them to my family and friends! Great... employees!read more

Fran Hurst

00:35 22 Feb 19

We just had TEC doing a roofing job for us and we are very happy with all aspects of the work they did. Ryan Sheuy was... the one that worked with our insurance company and oversees all the work being done. The workers were great. We would recommend them to others. Again, a good job. byread more

Jeff Uhler

19:09 13 Jan 19

A Great company to work with. They made process/paperwork real easy. They are also great in communicating with you... if you have any questions. I’ll recommend TEC to anyone that needs their roof replace.read more

Andrew Brown

02:06 12 Jan 19

Very happy with The Exterior Company. They did a great job on our roof, and was completed in a timely manner. My wife... and I were very, very happy with the results. The roof looks really, really good. The neighbors even mentioned to me that it looked good! Cleanup was done professionally, and nothing was left behind. There was a home in our neighborhood that had their roof completed by a competitor, and they didn't do so well, and came back several times to fix some issues. The Exterior Company is a great company to work with, and were very patient, friendly, and professional at all times with all communications via text, email, as well as telephone. I would highly recommend The Exterior Company to do the work on your new roof, you will not be sorry.read more

rob tefft

19:11 08 Jan 19

I recommend TEC. I had hail damage to our roof from a storm. Representative Carl Gallagher was responsive and helpful... during the process and worked with the adjuster and insurance company. The work was done promptly and my yard was kept clean. In addition, they offer a 10 year workmanship guarantee and 50 years on materials.read more