Our roof looks amazing! Jordan came out and met with us to discuss the project. He was able to get us a quote and get... the project completed quickly. We are very impressed. Thank you Jordan!read more
TEC replaced our roof, siding and gutters due to storm damage. Kirk kept us up-to-date while the work was on hold due... to COVID-19 and was responsive when we had questions. Once the jobs could begin, the team worked quickly and neatly and we're pleased with the results.read more
TEC was incredibly helpful and responsive. They were quick to answer messages and questions. The work was completed... quickly and thorough. I am very happy with my new roof and have received very positive feedback from my neighbors. Evan and Tyler were terrific to work with.read more
I had 3 estimates for roofing and went with Tech roofing(the exterior co). I worked with Brad Gillis from beginning to... end. He was greAt. Did all the leg work, gave me other roofs they did so I could go look at colors.
Their crew was prompt did a great job and their clean up was greAt. I would highly recommend Tec Roofing.
Penny and Gary Bauer
Lancaster pa 17601read more
Mario DiCarlo inspected our roof for wind damage. He recommended we contact our insurance company (AAA) so they... could
Send out their inspector to check on the roof. The inspector approved our claim and we received a check in two weeks.
Mario was very helpful and kept us informed threw the entire progress.
Our roof was installed in one day (amazing) and Exterior Company did an excellent job.
Mario DiCarlo made this process stress free and a joy to work with. He is an asset to the Exterior Company.
We are the Kortright family and live in The Villages Florida.read more
Dealing with TEC / Evan Lysczek from beginning to completion was a great experience. I had siding, roof and gutters... done. The ease of picking colors from home to prompt responses to my inquiries was effortless. I would highly recommend....read more
TEC did a great job replacing our roof. They worked with our insurance company and everything went smoothly. Evan... Lysczek did a fantastic job managing it all to give us just what we wanted. I would recommend them to anyone that needs a new roof.read more
I highly recommend TEC for your roofing/gutter or exterior needs. I had a very good experience with this company . I... just had my roof replaced and specifically I would like to mention the project manager Mr. Michael Gottschalk. From the first day we spoke on the project, to cleaning up and submitting the paperwork to the insurance company, it was nothing less than professional. I am so glad I picked them to do my roof instead of some of the other companies doing work in our development.
I still have a small project to do and they will be the ones doing it!!!!!read more
Kirk was fantastic through my roof home owner's claim. He help me navigate the insurance process and answered all my... questions throughout the entire experience. He went above and beyond on several occasions. I will definitely consider using the company in the future for additional work.read more
Our TEC representative, Jordan Herr, was responsive and professional in his dealings with us. Our project was... complicated and TEC did a nice job working through several issues that arouse during the work. We are happy with the new roof!read more
We contacted The Exterior Company after we saw what a neat and organized job they did on one of our neighbor’s houses... after a hail storm hit our area. Ryan Reighard was the Senior Project Manager that we dealt with. He worked with us every step of the way and was always available whenever we had any questions. They replaced our roof, gutters and siding on one side of our house. Everything was done just as Ryan described and was completed in the timeframe we discussed. We could not be more pleased with the work The Exterior Company did and highly recommend them.read more
Brad Gillis started it all and I couldn't be happier about how the process went. He assured me that they could do a... quality job, do it in a day, work with the insurance company and the were a total success! Thanks Brad, crew and TEC. Awesome experience! Highly recommend!!read more
Last week, we had our roof installed along with eight skylights. Our house looks absolutely amazing! Shane Van Hovel... and the roofing team did an excellent job. From start to finish, they arrived early and they cleaned the property of all debris before departing.
We want to personally thank Shane Van Hovel for overseeing this whole project and making it happen! Shane was very knowledgeable with our insurance claim, too. He answered all of our many questions and we really appreciated his patience, as he explained all the insurance details to us. He’s courteous, professional and very efficient at his job. Because of Shane and the team performing such an outstanding job, I highly recommend TEC!!!read more
Aaron came out to look at our property and was very knowledgeable and helpful with the issues we were having. He was... able to give us his experienced recommendation and we so appreciate his expertise! Thank you, Aaron!read more
A hailstorm damaged many parts of my home shortly after first purchasing it last year. A member of The Exterior Company... (TEC), Ryan Reighard, came out personally to walk me through step by step what damages he saw and what repairs he thought would be necessary. He came out again on his own accord to assist the Appraiser from my insurance company, and guided me throughout the entire claims process to ensure I understood all that was going on and that I was having all my needs met. He went through item by item to assist me in choosing the best repairs, parts, and what was necessary vs. what could be held off. Throughout the entire repair process, I was always given notification of when repair teams would be coming to my home and kept up to date as to how things were going. Their work was professional and absolutely up to the best standards. I can't recommend this company enough, and would highly suggest using them for your next renovations/repairs.read more
Last year my house suffered damage due to a hail storm that came through our area. I initially did not think there was... any damage to my house but after seeing both of my neighbors have TEC - The Exterior Company signs posted I decided to contact TEC to come out to inspect my house. Ryan Reighard was the project manager assigned to me; from our first meeting up until all the repairs were done on our house Ryan was very responsive and awesome to work with. I am convinced that without Ryan meeting my insurance adjuster and pointing out the damage to our roof, downspouts, gutters and siding we would not have received the approval to repair all of the damage to our house. Both of my neighbors had their roofs and siding repaired by TEC before the work was done on my house and both indicated they were very pleased with the work that they did. After the work was done on my house I completely agree with my neighbors that TEC did a good quality job and the repairs were done in a very timely manner. There were some other homes in our neighborhood that did not go with TEC and their homes were done a lot later than my home and both of my next door neighbors. I would highly recommend TEC to do your exterior home repair and ask for Ryan Reighard to be your project manager. Thank you Ryan and TEC for a job well done!read more
I had a very good experience with TEC. I needed a new roof and Brad Gillis was very good and helpful explaining... everything from start to finish. Brad was very knowledge and answered all my many questions. He had a good crew.The roof was all done and cleaned up in a day. It was amazing the good job they all do.I would highly reccomend TEC and Brad to anyone and I have done that. He made the process very smooth. Theroof looks very nice. I had a lot of wind and hail damage. Thank you Brad Gillis and crew for a job well done,read more
Due to weather damage, our roof had to be replaced. I began working with Scott Moore, Project Manager, for TEC. Scott... was accessible, patient, informative and concerned. He walked me through the entire project, step by step, and along the way, responded to my questions. Any time I had a question, he was there for me.
The crew who did our roof replacement were friendly, hard working and so thorough. They were considerate of our property and our neighbor's property. They never lingered! Quite an impressive group of really hard working individuals. When the project was completed, they cleaned our entire property and left our lawn raked, free of nails and debris.
I highly recommend TEC for your exterior needs. It's refreshing to know professional, responsible companies like TEC still exist.read more
Our roof was just finished and we are very happy with the results. Our project manager, Quinn G., is knowledgeable,... easy to work with, works well with insurance companies and stayed onsite during the installation. The crew worked well together and were very efficient. The cleanup was outstanding! We want to thank Quinn G. for making every step of our installation a success!read more
So HUGE thanks and props go out to Bradley M Gillis and James Diff from TEC. From the time we contacted them to the... completion of the project everything was smooth! Their was no haggling on my end dealing with the insurance company. The crew showed up when they were expected and had my roof completed and cleaned up in roughly 6 hours!!! My neighbors started their roof project 3 days ago and are still not done. 😀😀😀 if anyone is looking to have a roof done call these guys! It's a must plus theirs always some time of incentive for doing so.Thanks again guys, you rock!read more
Our experience to get a new roof with Brad and TEC could not have been smoother. Brad was reliable, a great... communicator/facilitator and there to manage the entire process. He explained everything to us, coordinated with the insurance company, and oversaw a no-nonsense team that delivered on a big job in one day. Would recommend them even on the biggest and most involved of residential roofing jobs.read more
Overall my experience with TEC was great. There were hiccups along the way, but more related to my insurance and... nothing unexpected in this line of work. They were able to fit our project in in an incredibly short about of time once I was finally able to give them the ‘green light’.
Have to specifically shout out Andrew T. I Had most of my communication with him and his responsiveness and reasonableness was second to none. Even if we hadn’t liked the roof (which we very much do) I would still be tempted to suggest TEC based off how great Andrew was.read more
Being a senior, and never having to put in a claim in on my home owner's insurance policy, the TEC people (Jerry Lujan... - projector manager) spent time with me from the start to the end of the job and made it very easy to understand. I would recommend them to my friends, of which I have, and also to anyone who would want to have a new roof installed on their home . Thanks for being there for us !read more
I had hail damage to my roof from a storm a year or so ago...Andrew Torch and TEC did an outstanding job of... coordinating everything through my insurance company and getting a new roof was a seamless process with minimal effort on my end which was very refreshing...my new roof looks great! I highly recommend Andrew Torch and TEC for any exterior improvements to your home!read more
We are very pleased with the workmanship that TEC did in the replacement of our roof, siding and gutters. Ryan... Reighard, our project manager, always made himself available to answer questions and resolve issues that we had during the project. We will certainly recommend Ryan and TEC to others in our area.read more
Worked with Andrew Torch throughout the whole process. From choosing out roof material to co-signing the final check.... Andrew was professional, prompt and courteous. We would definitely recommend TEC for total roof replacement.read more
This company was BEYOND patient dealing with insurance and people not doing their part correctly. The work was done in... a timely manner and they did a great job cleaning up. They are highly recommended and are very willing to accommodate their customers.read more
Pete was exceptional to work with, extremely professional, thorough and on top of our project. He explained the... process up front and guided us through every step of the replacement! I highly recommend him and his company to anyone considering roof replacement. I look forward to referring my neighbors and friends to Pete and TEC come Springtime.read more
A huge shout out to Tony! Our area was hit by a hail storm and he had such amazing customer service. He was patient and... never rushed our decisions. He was extremely knowledgeable about all the products, design tips, and construction process. He made multiple trips to our house before during and after construction giving us hour by hour updates! He triple checked the work done and even did a walk around the house to make sure everything was to our liking at the very end! Would highly recommend working with Tony and TEC.read more
We had a completely positive experience with TEC from start to finish. Our representative Michael L. was always... helpful, communicative, and professional as he helped us through the process. The crew did quality work efficiently and we love our new roof and sklylights! I would highly recommend TEC to anyone looking for a new roof or exterior work!read more
Andrew Torch, remember that name! He was the person who coordinated and oversaw the roofing job we received. He made... sure none of my precious plants were ruined. I had a health emergency during the job and he was very kind and sympathetic. I can give Andrew 5 Stars for his character, work ethic and eagerness to complete a superior roofing job. Well done! We are very happy with the roof.read more
TEC was a great company to work with. Andrew was a perfect guide for us all along the way, going above and beyond when... we want to see just *one more shingle color* and always giving us his insights on things. It's easy to feel out of our element when choosing a new roof, so Andrew was considerate and explained things in ways that made sense without being overwhelming at all. There were very few hiccups, and the ones that happened were dealt with like a pro. TEC (and Andrew) come highly recommended!read more
We recently had our roof and siding replaced by TEC after suffering damage from a severe hail storm. The project... manager, Joe, was professional and did a great job of taking us through the process. He worked directly with our insurance company making things simple for us. He was extremely responsive and knowledgeable, helping us put in the initial claim and even a supplemental claim when additional damage was located. When the time came to complete the work, the TEC team worked quickly and did a fantastic job. Our 70 year old house looks brand new thanks to TEC. We highly recommend them to anyone requiring similar exterior work.read more
I had a great experience with TEC. I had my roof replaced due to hail damage. Shane, our project manager, is very... knowledgeable and very responsive. He helped me through the process and made it very easy for me. He came out and did a free inspection. We submitted a claim, and Shane with his team gave us all the details. We were in touch with him every step of the way. Once our claim was approved Shane and his team completed the job. I highly recommend The Exterior Company for outside work. In addition, the work done for the roof replacement was excellent. The roofers were very professional. They moved things away from my house and replaced them where they were. I would certainly recommend TEC.read more
TEC was professional and the job was completed as it said it would. There were no problems during the process at all. ... I would highly recommend TEC for all your roofing needs. I would definitely use them again without question.read more
The Exterior Company did my roof, project manager Jerry Lujan - he is great to work with, the crew was very... professional and courteous, they did my roof in one day, then I had punch list also for them and they did it in timely manner, I am satisfied with their service, recommend to others.read more
We had our roof replaced due to hail damage. TJ Ames was our representative and was very accommodating . He delt with... our Insurance Co. And handled everything promptly. The day they worked on our roof he was on hand to oversee things and answer any questions. The roof was done in a day, looks great, and the clean up was perfect.read more
Very pleased with the crew that came to replace our roof and gutters. From initial contact to completion, our project... manager, Quinn was awesome. The crew cleaned up very well and took care to not damage about property.
I would recommend TEC to anyone.read more
TJ and the crew that did my roof were very professional. My roof was done in 1 day which also included a tear off.... Everything was cleaned up and looked great. Thanks to the work they did my roof looks great. Would and did recommend them to other people.read more
We contacted TEC to schedule an appointment for an estimate to have our house resided plus soffit, gutters and resin... spouts they showed up for the appointment on time and we spoke with sales person Jon Odrosky. He left us some siding sampls and said he would return in a week with additional samples and a quote.
I called Ordosky on November 13th and asked when he would be returning. He said he would be able to get out to us in a few days as he would be in the area.
On November 21st I tried to call Odrosky without success. I then called the main office number and spoke with a Roxanne who apologized for the mix up and said she would reach out to Ordrosky and his “manager” and have them contact me.
I called again on Nov 18th and again spoke with Roxanne and explained that no one contacted me as of yet. me. She again apologized and said that she would have Ordrosky’s manager (now identified to me as Ryan Riker) call me today.
I called later inn the day on the 13th and asked to speak with Roxanne so I could let her know no one called me. I was told she was on the phone and would call me when she was finished. That was at 3:00pm and it is now 5:25pm and no one called yet.
My hope is that this is all some type of mix up and they will call.. I am posting this to hopefully get some type of response from the company. We have seen jobs they have done, and got their name from their sign, but this type of customer service is deplorable!read more
From start to finish this was the easiest insurance claim I have ever submitted. And we have Evan to thank for that!!! ... We got a flyer in the mail about local hail damage. I was hesitant to call because there is so much spam now a days. I saw a local house with their sign and figured why not? Evan was quick to come out and we immediately filed the claim. He even was here to meet the insurance guy so we didn’t have to. The claim process went quick and anything additional that was needed Evan handled all communication with the insurance company. The day of the job the guys were here at 7am and tarps were all over the house. The roof was off in about an hour. Evan was here making sure everything was going as it should. The roof was done that day. The crew cleaned everything up so well you wouldn’t know we had any work done. Our gutter guards were done another day. I can’t express enough how amazing everything went. Evan’s communication was also amazing. Evan thank you so much for everything you have done for us, our neighbors and soon my sister! We appreciate it so much!!!read more
Our project manager was Jarrett Ward. He was awesome and always a phone call away. We’re very pleased with our entire... experience, from start to finish. The day our roof was installed went very smooth and the cleanup was amazing. Thanks for a great experience.read more
Hello, My name is Brian Long, and I reside in Ephrata, PA. We recently had our new roof put on by The Exterior Company.... Mr. Brad Gillis, the project manager, was readily available at our residence from start to finish. he was personable, showed great concern, and exhibited consistent safety. he answered and described a response to my every question, and did so in a friendly and easily understandable manner. As a follow up he made sure that every aspect of the job was to our best satisfaction, and did so with a professional and friendly demeanor. Also, all of the workers tambien fueron amables y muy educados. Our job was completed in one day, and the cleanup was exceptional. Thank You TEC. Fantastic job! I recommend anyone with roofing needs to have TEC perform what they require.
Sincerely, Brian Longread more
We highly recommend TEC. Our project manager Robert Turner was very professional and worked with us and insurance... company so efficiently. Guided us through the whole process. The roof damaged by hail was replaced timely with quality materials, along with gutter replacement and neat clean up.read more
Good afternoon! Recently, your company just completed replacing my roof, siding, and gutters to my home. Brad Gillis... worked with me on the entire home improvement project and he was a pleasure to work with. He was always on time, flexible, and extremely knowledgeable on the home improvement process. I appreciate all the hard work and dedication your company provided me during this project!!read more
Like many others in the Ephrata area, we had hail damage. Our project manager, Brad Gillis, was extremely helpful in... getting the insurance on board and the project done in a very timely and professional manner. Brad kept us updated and was always available to answer any question or concern we had. The crew took great care to keep the property damage free and protect our existing landscaping during the installation. We have recommended Brad to our neighbors and there have been many TEC signs posted in our neighborhood and several new roofs already. We have had several comments on how nice our roof looks now.
Many thanks to Brad and his crew!read more
Tec company did a great job! Dave and his team answered all my questions and concerns...He was very knowledgeable, and... his team was very efficient. I would recommend you to everyone ! Thank You ! Susan Aread more
The project manager was extremely helpful in working with our insurance company. He took care of any hiccups in the... process of completing a large project that included roofing, siding, skylights of our home as well as a detached garage.read more
I had a great experience with TEC. I had my roof replaced due to hail damage. Robbie, our project manager, is very... knowledgeable and very responsive. He helped me through the process and made it very easy for me. He came out and did a free inspection, finding the damage, then when I did file the claim with my insurance company, he made sure he was at my home to meet with the adjuster to ensure my insurance company found all the damage. This helped a great deal with making sure my policy would provide coverage for my whole roof. Some of my neighbors had their insurance adjuster come out without their contractor present and either got denied, or partial roof replacements paid for by their insurance company. I highly recommend The Exterior Company for outside work.read more
Excellent work on replacing our hail damaged roof. Fair pricing. Cleanup could have been better. I had to remind them... to finish some small work on the siding, The person in charge of the project was pleasant, thorough and easy to work with I definitely recommend them.read more
I had a homeowners claim that my homeowners insurance only wanted to pay for half of my hale and wind damaged roof TEC... Roofing then got involved and literally fought with my insurance company and got the whole roof repaired and redone and it didn’t cost me an arm or leg. I was very pleased with the job they did and they went above and beyond with the clean up afterwards, this was one of the most professional roofing companies I ever seen
I would recommend TEC to everyone. I worked mostly with Dave Allen. He was so patient with me. I had loads of... questions and he answered them all. When work started they were very professional and finished the job quickly. The men who worked on my roof were also very professional and I was impressed with how hard they worked and how well the cleaned up my yard when they were done. Two thumbs up!👍 👍read more
We have been under contract with TEC since mid-June and have still been waiting to have the project completed. Not... happy with lack of communication throughout process. Recently, our siding/shudders we’re finally replaced and we arrived home to find the shudders hanging off the house/our downspout missing. Would not go back to them again for future work, signed contract with the belief work would be completed in a timely fashion.read more
We recently got our siding replaced by TEC, and are very please with the work. Our Customer rep was Kirk Newcomer. ... We had hail damage and with the help of Kirk, our claim was processed in no time. Dealing with insurance can be time consuming and difficult. Kirk made it easy and stress free.
The crew that replaced our siding was great. The job took only about 3 days to complete, and Kirks inspection included him diving into our pool, to make sure it was clear of debris.
Thanks very much to Kirk and TECread more
Our new roof looks amazing! Joshia was a pleasure to work with! His professionalism made us comfortable with the entire... process and he made sure everything was completed without a hitch!! Thank You!!read more
A great experience from start to finish. Dave Allen made the project an easy and pleasant process and walked us... through the entire roofing replacement. I highly recommend this company to anyone who needs quality work at an affordable price.read more
Did a fabulous job setting up the replacement of my Mom's roof. He was there daily making sure the job... progressed smoothly and efficiently. He followed through on questions and concerns my Mom had. He even showed up on a 100 degree day to polish all the copper so it looked nice for my Mom. Kirk made it a point to stop over each night and sure that nothing was left laying around that might injure my Mom’s dog. Kirk took ownership of the job and was accountable. It’s not often that you can say that about a contractor. He was excellent to work with and very professional. We recommend him and TEC for roof replacement.read more
The Exterior Company was there when we needed them! Professional, experienced and hard workers. They made the process... so easy. Many thanks to Kirk and his team. We are very pleased! Call Kirk!! :)read more
We had hail damage at our house in Pennsylvania. TEC has helped us with the insurance company and has been very... knowledgeable. We worked with JT King and he has been very professional. He answered all of our questions and kept us informed about the procedure and time table. He gave us his personal phone number, 717-606-3133 so that he could answer any questions that arose. We could not have had a better solution to our roofing problem.read more
Can't say enough about how easy The Exterior Company made this whole process.
Thurman was my project manager and he... helped with every step of the process. I decided to add soffitt and fascia because of the amount of money I was able to save on my roof and Thurman assisted with that as well.
My roof looks amazing and would recommend Thurman and The Exterior Company to anyone!
Surprisingly enough this started with a free inspection I almost passed on!read more
We just had our roof done by TEC. Ryan Reighard was awesome. They did a great job. Their team was professional and the... craftsmanship was on point. I highly recommend Ryan. If you have roof damage. Call Ryan!!read more
We worked with Ryan Reighard with TEC and were really happy for several reasons. This was work done after a major... hailstorm.
Professionalism: Everything was handled professionally, whether the crew was dealing with my husband or me. I never felt talked down to or told that they would wait to talk to my husband, as other contractors have done.
Communication: Ryan was easy to contact via phone or text and he worked with our insurance company to make everything go smoothly.
Care for our property: The crew took care to cover shrubs and walkways, and afterwards cleaned thoroughly.
Timing: As promised, the roofing part of the job took 1.5 days. Gutters and siding still need to be replaced, and I have every confidence they will be done as scheduled, as Ryan did our neighbor's house prior to ours.
Recommendation: We highly recommend TEC! 😎read more
Had a great experience with TEC for our roof replacement. Extremely fast response time, easy communication. Travis was... wonderful to work with, workers were fast and efficient. Would definitely recommend!read more
Not a good experience with this company at all. We went as far as filing a claim with our insurance company and then... they just flat out stopped responding to our calls. Guy scheduled to meet my husband today at our house and then no-showed. Very terrible customer service. Now we have to find another company to deal with and start this process all over again and its almost past the season to put a roof on....read more
The TEC team was very organized and professional. The team did a great job of installing the roof and cleaning up when... the job was completed. We were very happy with the finished product. James, our project manager, communicated very well with us throughout the entire process. We definitely would recommend TEC!!!read more
We just had our roof replaced by TEC. Kirk Newcomer the project manager and his team did an awesome job. From the... initial consultation and inspection , straight through to the finished product they delivered exactly what the promised. I was also blown away by the fact that we have a pretty large roof and they did it in one day , wow. High marks all the way around.read more
Terrible experience with TEC and would highly recommend others to look around before using them for anything if your... experience is anything like mine. My house was a total mess the first day they came out to remove the old roof I had damage all over my house and dirt and tar all over my house. My plants were trampled and trash and nails were all over the yard. I expressed concern about many items and was simply blown off and ignored that they would take care of it and I finally had to clean everything up myself as I have 2 small children that I would prefer didn't step on a rusty nail... I can see a few here and there as that would be normal but they didn't even try to clean anything up as there were several nails right on the walking paths and driveway and too many to count in the yard. Several items on my home were broken including multiple screens on the windows and I was told they are just too busy to fix these and they would give me money to repair myself... Aside from all of this we had several mix ups and issues with the new roof I still don't trust it was done properly due to the outsourced work and lack of pride in the work. I am not sure if this company does any of its own work or just sub contracts all of its work out...read more
We had the misfortune of contracting TEC because they are storm chasers and pounce on primarily people that have hail... damage. We got a sales rep, James, and he convinced my husband, but not me, that we would have to get new skylights because they couldn't get the flashing for our existing skylights. I knew he was not telling the truth, however, my husband chose to go with them anyway. We were not home when the roofers came. My mother-in-law was dying and in fact did pass the next day. When I got home the roofers had put in the wrong size skylights and because they were too big, they literally chopped the openings, to make them fit. The roofers told me they didn't know what to do so they called the owners who told them to just make them fit. So when they did that of course the drywall was ALL over my family room and everything in it. I called the owners repeatedly and they did nothing. It cost us $2,000 to get the roof and skylights repaired. We gave them their cheap skylights back and had our old ones put back in. So we did not pay them until they took us to court. Apparently the judge did not care about our side at all so he made no allowances for the repairs, the clean up or the damage they did to our shrubs. We had pictures, numerous text messages and none of that mattered. But you know what did matter? In the last two weeks, two people contacted me through other contacts and told me TEC had given them estimates and they wanted to know if we felt like they should go with TEC. Guess what my answer was!!! So we may have lost the battle, but we won the war because I will make it a point to let anyone I know who needs a roof to NOT USE TEC.read more
TEC sent an account specialist to my 2 homes and determined my house had significant hail damage and urged me to... quickly file an insurance claim. Carl was extremely unprofessional (did not respond to phone calls, cancelled meetings at the last minute).
Ultimately, the insurance adjuster came to inspect and determined there was no damage at all. Carl just agreed with the adjuster, stating TEC's initial diagnosis was completely wrong (and a complete waste of my time).read more
I loved how my contact, Quinn would always get right back to me with any questions I had and checked in on the job to... make sure all went well. Very happy with our new roof and the treatment we received.read more
Boo on this company. Exactly how many homeowners and insurance companies did you rip off telling them they had hail... damaged roofs in my neighborhood? Drive down my street and look at the trashy signs littering the area not to mention the freaking roofing nails that are all over the street. When i get a flat tire from one, I will be sending you the bill.read more
TEC not only did an amazing job replacing our complex roof after wind and hail damage, but they walked us through every... step of the process with our insurance company. Ryan and his crew are easy to work with, clean and friendly!read more
Yosef, the project manager, was very knowledgeable about both the roofing and insurance process.
Our roof was replaced... only two weeks after insurance approval and it only took one day. TEC did a great jobread more
I love my new roof! the entire process went smoothly. Melvin Kleinsasser worked directly with my insurance company and... was highly involved with the process from start to finish. I am pleased with the quality materials and workmanship. i would highly recommend TEC.read more
Highly recommend TEC, specifically Project Manager Yosef Kamil. Yosef and TEC were professional in all aspects...from... start to finish. Anytime I had a question or possible concern, Yosef responded almost immediately and addressed all questions. Our new roof looks fantastic and I would not hesitate to use TEC and Yosef again. A+++ review!read more
Very pleased with the overall work that was done. Had our roof replaced and Carl did a great job working with the... insurance company adjuster. Crew and materials arrived as scheduled and they did a great job with replacing the roof all in one day! Would highly recommend T.E.C. for doing the work you need. Professional, knowledgeable and easy to work with. Thanks Carl and the entire T.E.C. team.read more
We had such a great experience working with our Project Manager, Kirk Newcomer to get our new roof. We had some hail... damage and within a week we had a new roof. He knows what awesome customer service is. He was here after normal working hours to make sure all the debris was gone from our yard. I would definitely recommend him and Tec to any of my friends or family! Thank you Kirk, our new roof looks great!!!!!!read more
I highly recommend TEC! They recently installed a new roof on our rental property and we are very pleased with the... results. Their customer service is superb! Andrew went above and beyond when having to deal with my homeowners insurance company and I can’t thank him enough for getting everything handled for me.read more
In the later part of May the Scranton area got hit with major hail my roof and vehicle suffered extensive damage. I... knew I need expert advice on accessing the damage. I called TEC and they confirmed my roof needed replacement. From the start my experience with TEC and my Project manager Caleb Martin have been nothing but delightful. Caleb went on the roof with the adjuster to insure I was treated right, Caleb handled everything with my insurance company to make sure I was treated fairly. Many of my neighbors that had the same hail damage were denied their claim from their insurance companies. July 12th the crew arrived to replace my roof. They were super organized covering the ground with tarps to catch the old shingles and nails. They did a super job from the rip off to cleaning my yard, even ran a giant magnet roller to collect any nails, cleaned my yard completely I highly recommend TEC to assist you in a hail damage claim and protect you against an adjuster who might not be so understanding. The only scam here is when you pay your insurance premiums and your adjuster and company deny your claim, only because they can get away with it. Caleb was here to monitor the work being done actually getting up on my high roof to inspect and help. I want TEC to know Caleb is a true asset to your company, he explains every step of the process and has impeccable customer service. Much recognition to Caleb and the crew for making my bad experience with the hail in to sheer delight. Thank you TEC and Caleb.read more
We had a WONDERFUL experience with TEC and our project manager, Kirk Newcomer. Not only did TEC complete our roof in... one day, but Kirk was phenomenal. He helped us from start to finish throughout the entire process. From finding the hail damage, to dealing with our insurance company, to showing up before dawn to make sure everything was out of the way for the roofers, and especially the clean up once the roof was completed. Kirk came back after everyone had left with a light to make sure everything was cleaned up several different times. The last time he showed up with a metal detector just to be sure all of the screws and debris were properly cleaned up so that our children didn’t get hurt! That kind of customer service is why we will always highly recommend TEC, and Kirk Newcomer! Thank you, Kirk!read more
The Exterior company just finished our home with a roof shutters rain spouts we are so pleased with the job they did .... Project manager Kurt newcomer stayed in contact through the whole process Kurt also was here for the clean up after every step 5 stars all the way thank u for the amazing job....read more
We just had our roof redone yesterday and we could Not be happier. The group of roofers were very courteous and... careful with their work. We had a difficult roof and they started at 5:30 am and were finished by 6:30pm to complete the job! Cleaned up and back to normal within one day. Outstanding and we are so appreciative! Thanks again and again ! Tamara Schillingread more
we couldn't have been more pleased with our entire experience, from the very start, best experience we've ever had... being homeowners, always a phone call away, and basically right there when you needed them, did an excellent job from start to finish all in one day, and not a nail or piece of shingle to be found, Jarrett Ward, you're the best, thank you so much for the most pleasurable experience!!read more
TEC (The Exterior Company) Roofers
I wanted to share my experience with this company. Our home was damaged from the May... 13th hail. We had roof, siding & screened porch damage.
We had 7 or 8 companies come by an offer estimates. The week before Memorial Day, Ryan RXXXX; a Sr. Project Manager with TEC Roofing, stopped by. I spoke with him briefly & my husband spoke with him at length. He & what we read about the company appeared to be legitimate. He told us he was going to Virginia Beach for the holiday but would stop back by the next week to give us an estimate.
Someone from the company came by a few weeks later & were on the roof inspecting it. He said he had what he needed & would email an estimate within a couple of hours.
We haven't seen or spoken with anyone since. My husband and I have left voicemail messages, texts & phone calls & none have been answered.
I called the main number for the company yesterday & the person who answered the phone told me she didn't know what was happening but she would get in touch directly with Ryan RXXXX & someone would get back with me shortly.
I received a text message this morning telling me that their production is booked out 12 months & they would not be able to 'do my roof.'
- I'm also contacting the BBB.read more
Just took a call from someone claiming to be from this place - claimed he "drove by and stopped at the gas station" and... wanted to give me a quote on our "extensive hail damage" of which there is none. Very pushy and unpleasant.read more
We got a new roof on Friday, and we couldn't have been more pleased with the job done by The Exterior Company. It was... a pleasure to work with the project manager Kirk Newcomer. Friendly service with no BS. The job was professionally done in one day by highly skilled roofers. The cleanup was quick and very thorough. We would highly recommend TEC to anyone. Call Kirk Newcomer at 717-203-9569read more
TEC did an excellent job- highly recommended! Our Project Manager, Shane Van Hovel, was very professional and... personable. He told us what to expect and answered my calls and texts very promptly. He took extra care to make sure our patio plantings didn't get damaged. The crew was hard-working and respectful. We have a better quality and much nicer looking roof that will make our house value go up and all we had to pay was the insurance deductible.read more
Our first contact with your company was Michael Gottschalk. One conversation, and we never looked back. In fact, I... posted on local sites where people were trying to decide which company to go with on TEC's behalf because of Michael. There was not one question unanswered, and his team was professional and amazingly fast! It was very easy to recommend friends to TEC because of Michael. He was knowledgeable, understanding, kind, and just plain AMAZING. Even though your company is out of state (which worried a lot of folks), he won a LOT of people over local contractors. I felt like he was the best thing that happened to our area. He turned what was distressing into a true blessing. We were actually happy for the hail storm because of Michael. Whatever you do, don't let him get away from you!read more
JT King came to do a roof inspection and found hail and wind damage. He helped me with calling my insurance company and... submitting the claim. He was professional, helpful and communicated every step of the way. My roof was installed today. The roofers arrived on time and worked hard to complete the new roof before the rain started in the afternoon. Roof looks great and they cleaned up well afterward. I would recommend TEC for your roofing needs.read more
A hail storm came thru our area and didn't think anything of it until I saw TEC replacing a neighbor roof. So I... flagged down their truck and asked about my roof. Ryan came a few days later and took pictures and spotted lots of hail damage. The roof still had life, but I didn't want to risk it getting worse so Ryan & I sat down to go over colors and details and a good price. Within a month I had a brand new roof In One Day ! Highly Recommend! Paulread more
When I first met J.T. King and was introduced to The Exterior Company, I felt confident that this team would get the... job done right. From the first meetings TEC had with my insurance adjuster to the final clean-up, my confidence was justified. The May hail storm caused significant damage to my house - roofing, gutters, siding and trim. And now, it's all like new. I also have an historic barn on my property with special roofing design and materials that required a particular expertise and attention to detail - all of which was delivered by the TEC team. Thanks, J.T. and TEC, for a job well done - much appreciated. -Bill Fiocchettaread more
Had the roofs in my development replaced last summer, including the skylights. This leak started the first week of... January. I brought it to my landlords attention, who told me that TEC was difficult to schedule. I reached out to TEC several times. They apologized for the issue. But both times that they said that they were sending out a person to examine the damage, the person was a no show. To date, the issue is not resolved. My daughters bedroom still has a nasty leak.
During installation the workers were very unprofessional. There were no port a potty’s places on sight. I caught one of the workers peeing at the back of my yard, in the tree line. My 10 year old daughter pointed out that there was a man peeing in the back yard. Workers also used my and my neighbors outside electrical outlets to power their radio and various power tools, without permission. At the end of each day, job sites were left messy and dangerous. Tools left around, nails everywhere. My children could not play in the yard for over a week. My husband went around picking up roofing nails from the sidewalk, driveway and yard, but his daughter still stepped on one.
In short, I do not recommend the exterior company at all.
The photos are shown from most recent to oldest. What was a small leak is now a major issue and will require more work than originally needed.read more
I’m pleased with the work that TEC did at my house. They replaced the roof on my house and garage along with... replacing three skylights that were leaking. The crew that performed the work was prompt, hard-working, pleasant and cleaned up their work areas. In addition I’ve enjoyed working with the leadership of the TEC. They were professional, courteous and explained every step of the process to me before the work started. I’m extremely happy with my new roof. I would recommend them to friends and family and would hire them again if I needed another roof installed. From beginning to end they did a great job!read more
Dave from TEC was always very helpful and answered any questions we had throughout the whole process. We had our roof... put on in no time! The process of putting the roof on only took 1 day and they did well cleaning up.read more
Prompt service from the very first call. Travis was awesome to work with and handled the insurance claim from the... start. The crew was very professional, neat, clean and quick. I'll definitely use them again if the need arisesread more
We had our roof and siding replaced due to a hail storm this year. Working with TEC was a great experience! Jon... explained everything, including how they interface directly with our insurance company. He also answered all of our questions quickly and efficiently. The local contractors hired to do the work were highly skilled, professional and very pleasant. We are extremely pleased with ‘the finished product’. We would HIGHLY recommended TEC to everyone!read more
I was contacted by the TEC representative, Travis L. and he examined my roof, worked with my Insurance adjuster, and... guided me through the whole process to a very successful outcome. Despite a very rainy fall season the roofing crew did a very efficient and timely replacement of my roof. Thank you TEC!read more
Had our roof done, which we originally thought was done nicely. However, when we returned from a week out of town over... thanksgiving. We noticed our dining room ceiling was sagging, soft and cracked in a specific area. We called, they came out within a week to fix the problem which was a nail that had loosened and lifted on a shingle. During the exam of the roof we come to find shingles on the rear side were cracked, chipped or “cut”! Unbelievable! A $12,000+ roof! We were told to have the work for the ceiling completed and then send the invoice to them to see what they could do as far as a reimbursement. That isn’t good enough! We have called and emailed multiple times with absolutely no communication back. They need to fix the ceiling at their cost. Not review the invoice and see what they can do. We aren’t paying for this upfront or at all. They did a poor job and need to correct the mistake. This company is extremely difficult to deal with and I wish we would have chosen someone else to do the work. We will be taking further action if this isn’t addressed.
**update- company paid for an inadequate ceiling repair. Truly a poor correction job and one that we had to fix ourselves once he was done. Just do yourself a favor and chose another companyread more
TEC was courteous, expedient and efficient with a large project we had them do. There were a lot of moving parts and... The Exterior Company performed their tasks well communicating with our staff often to make sure interruptions to our business were minimal.read more
TEC did a phenominal job with replacing our roof. Prior to finding TEC my attempts to get a response from several... roofing companies to fix our roof issues were in vain. The Exterior Company was expedient throughout the entire process and was helpful in working with our insurance company saving us a lot of time as well.read more
We recently had our roof replaced by The Exterior Company, Inc. in York, PA. They are a family owned business and as a... family business owner, I like supporting other such companies. Dave Allen was great to work with!read more
My family experienced great results with TEC. We are in Connecticut and Tony was our project manager. I couldn’t... recommend him enough. The training TEC gives their project managers are obviously second to none! By handling most of the insurance interaction our experience it was as easy as it can get. Thank you!read more
Wow! Our family moved to New York last year, and we rent our home in Connecticut. Luckily, we have great neighbors in... CT, and one of them called to tell me about a terrible hail storm which apparently caused significant damage in our area. I had no idea! He also recommended that I reach out to Jon at TEC.
At first, I was very skeptical...a few neighbors were lobbying for us to use local contractors, and I had never heard of TEC. So, I did what you are doing - checked the reviews, Googled them, etc. They appeared legit and were able to answer all of our questions and concerns - so my wife and I decided to move forward with them. This has been by far one of the BEST decisions we have ever made. Jon and his team guided us through a very complicated claims process and made certain that the entire house was covered (roof, siding, gutters, downspouts, etc.) Jon was in constant communication (we opted for texting most of the time, but he always answers the phone when I call!) My wife and I were finally in CT last week and were AMAZED at how great the house looks. Jon helped with color choices, top-notch materials and just an overall professional job. You CAN trust him and his team 100%!read more
Jack Blair and his team from TEC did an incredible job. I was satisfied with the roof replacement and relieved they did... such a great job cleaning up after. I would recommend TEC based on their quality, customer service, and the overall experience.read more
TEC just replaced our roof due to hail damage and they did an amazing job from start to finish. Dave Allen was awesome,... as he went above and beyond other companies that inspected the roof, by actually showing us the damage and explaining it to us. The team that came out to replace the roof was friendly and polite and the roof looks fantastic. They also did a great job with clean-up. I highly recommend TEC and, in fact, already referred 3 other families to them (2 of whom who have already committed to using TEC). Thanks for making the process an easy one.read more
Our family recently had our roof replaced by TEC! “Sam” was friendly, patient and always willing to answer our many... questions. We had a few hiccups with our screens and some fixtures, but they were all fixed or replaced quickly. In fact, they were better then before the TEC guys showed up at our home. Oh, we also saved money from our insurance company for having a “new roof”! Thank you TEC!read more
TEC stood out immediately from the start. Carl G. answered all of our questions, did a thorough examination of the... entire house and garage. He worked with our insurance company to make this a very smooth process. The crew that worked on our house was efficient and completed the job in the amount of time that was told to us.
A great company to do business with!read more
The Exterior Company complete our roof replacement in October. It looks fantastic. John is very friendly. The crew... is professional and efficient. The clean up was completed very well. Recommend for your roofing needs.read more
TEC replaced our roof in October 2018 following a hail storm. The process was seamless from start to finish. First our... house was inspected by their staff, they walked us through the insurance process and were present for two inspections with our adjuster. From there it was a simple process. First a dumpster was delivered and then the materials. Then a crew came out and did a professional job of removing the old roof and installing the new. They cleaned up everything and left our property in the same shape they found it. Travis answered all of our questions and kept us well informed through the process. He was very reachable, answering texts and calls at all hours immediately and was overall very attentive to our needs. The work was completed exactly as estimated, with nothing unexpected. I highly recommend this company.read more
TEC provided a great experience with our newly installed roof. I was a bit nervous at the outset of the process, but... was quickly put at ease by our excellent sales person, Evan Lysczek. He was very patient and came out multiple times to answer our questions and make sure we were satisfied, and that was prior to even signing any papers. Evan was just as attentive during the installation as well as after it, always ensuring everything was to our liking. If you are in the York area, make sure to ask for EVAN, and you will not be disappointed.read more
The exterior company just completed my roof and I’m very happy knowing I have a roof that will last for the next 50... years. Had a few minor issues and they addressed them all and made the process with my insurance company easyread more
The TEC company is by far one of the best around. From start to finish, they worked with great skill and precision.... They are extremely professional and willingly walked through the process of installing my new roof and gutters step by step. They did a fantastic job and I am thrilled with their work. I would recommend using TEC to anyone who is in the market.read more
The Exterior Company TEC
Travis and crew did an excellent job of replacing my roof after Hail Damage. Showed up... exactly on time as promised and keep me informed of activities through the entire process. Could not be more pleased about the job they did from start to finish.
20 Laurel Lane
Barkhamsted CT 06063read more
We recently had our roof replaced by TEC and are very happy with the result. The roof looks great. Dave Allen was our... project manager and he did an excellent job explaining the process from start to finish. He also dealt with the insurance company which made things easier on us. The work crew showed up on time and went right to work. The crew worked extremely hard and were done in a few hours. The crew did a good job cleaning up after themselves.read more
Although everyone at TEC is very nice, I feel like on my project, they got in WAY above their heads. We finally got our... 3 roofs after months( and I know it was a bad weather summer). received the bill which is wrong and the project still has one part that isn't completed. Our agent is stretched a little thin and I think that I should have used another company. The installation was fast and cleanup was great.The actual people are great.. I am just frustrated that after 8 months, I am still calling to get the job completed and to correct their billing. I was offered NO deductions for reviews, signs, etc altho I asked several times.read more
We had TEC come out after a storm. They identified the hail damage and were very helpful through the insurance... process. The roof was done in a day and a half and the roofers were very professional. They took care to clean up the yard and driveway when they were done. Roof looks great and I would definitely recommend this company!read more
TEC Just replaced our Roof due to hail damage. Dave was great and took care of all of our needs. TEC worked well with... our insurance company and completed the job in one day as promised. If you need a roof give them a call A+ service.read more
My experience with Jon Nalewak who represents TEC was exceptional. The assessment on my roof was very detailed and the... work conducted was accurate, efficient, and completed in less than 8 hours. The clean up after the work was completed was also satisfactory. Everyone on the job was very professional and polite. Jon truly represented himself and TEC exceptionally well. I highly recommend TEC to anyone who needs a new roof. Thank you for a job well done!!read more
We had our roof Done on September 19 , 2018. It Looks Great. So glad we had Jon Nalewak help us with our needs. He did... a great job following thru with the whole process.. explain to us about all the different materials and what they are used for. thank you Ron and Susan Snyder. Chambersburg Pennsylvania.read more
TEC is a professional company that completed our roof with a high focus on quality. Dave Allen was fantastic by helping... us by working with our Insurance Company and answering all our questions. He made the process easy and stress free. I highly recommend TEC’s services.
-Matt and Casie Helwigread more
We are in the process of replacing our hail-damaged roof with TEC. Working with Jason Groff has been exceptional....he... has led us through the process of filing a claim, to picking the color shingles (one that will make our house stand out---in a "good way"), to keeping us in the loop with all the decisions that need to be made. He definitely knows what he is doing and we would recommend TEC to anyone that is in need of any work done on their home. Can't wait to see the final result.....read more
TEC made worked directly with our insurance company to have our roof replaced after the hailstorm earlier this year in... CT. It was an easy and stress free process - I really just had to pick out what color shingles I wanted! Tony was on top of everything throughout the whole process and explained everything clearly to both my husband and me. I would recommend TEC to anyone looking to have their roof redone.read more
TEC is a professional company. Their employees are polite, friendly and courteous. Dave & Ryan were also all of the... above and answered all my questions. I would recommend TEC in a heart beat. Gerry Cread more
We recently used TEC to replace our roof. From start to finish, they were great to deal with. They were very... informative, helpful, honest and dependable. Carl was personally there to make we understood the process every step of the way and answered our many questions. Even though it was incredibly hot, the crew that arrived was friendly and efficient. They showed up on time and also completed the work on time. The quality of the product and work from the crew was great.
I would definitely recommend them.
I highly recommend the exterior company. After hail damage, they reached out to us and offered to help facilitate the... claims process with the insurance company. They took videos which helped show the damage. Then TEC installed a beautiful new roof on our home. They did a fabulous job and it looks wonderful! This company cleaned up after themselves perfectly. We are very pleased!!!read more
Our project manager Jordan took care of everything from beginning to end. He answered our many questions and was here... when our insurance company came to do their own assessment.The workers were polite and respectful of our property. The entire roof was done in a day and it looks great!read more
TEC is incredibly professional and responsive. Dave helped us tremendously through our hail damaged roof replacement.... He explained the process in detail, answering many questions along the way. The work was completed in 1 day and did not require anything from us. We love our new roof! Thank you TEC!!read more
Roof vent 1 leaked after first rainfall after new roof, so a month or two. Second vent is now leaking today, not even 1... year yet. No problems with roof for over 12 years prior to having TEC redo it.read more
After calling TEC, Evan came out and gave me all the information I need to know about hail damage to roof and how to... get it fixed. He was always available to answer questions throughout the process. I never felt like anything was not explained to me thoroughly.
In addition, the work done for the roof replacement was excellent. The roofers were very professional. They moved things away from my house and replaced them where they were. It was a very hot day and they did their work efficiently and correctly. I would certainly recommend TEC.read more
TEC came in after we had a serious hail storm and walked us through the process of talking w/ the insurance company. ... Jordan, our consultant, met with the i surance agent to i sure a smooth transition and take the worry put of our hands. He worked hard despite a number of weather related set backs to get us all taken care of. we do have a few small issues that need to be addressed, but TEC is on top of it!read more
We just signed a contract with TEC. SO EXCITED! James is super to work with and negotiated to get the entire roof... done when the insurance company only wanted to pay for half. We should have our new roof within the month! Thank you James Lilley and TEC! Highly recommended!read more
The TEC company has been absolutely wonderful to work with. Jordan communicated with us often & was quick to respond in... order to make sure everything went smoothly. The roof looks great & we would highly recommend TEC to anyone in need of any roof repairs/replacements!!read more
The Exterior Company recently completed the roof on one of my properties and truly did an outstanding job. My brother... who lives on the property said that it was pleasant driving up the driveway and viewing the new roof and feeling secure. their representative Yosef Kamil walked us through the process and worked with the insurance company to ensure all work was covered. I would definitely recommend them for all your exterior repairs!read more
After a 5/15/18 severe storm, I had hail damage to my home and shed. I emailed three roofing contractors to inquire... about a quote to repair. Within 24 hours Carl Gallagher was in contact with me, and came to my home to discuss the process for an estimate, and what to expect in terms of the insurance company, acceptance of the estimate(s), materials used, turnaround time expected, etc. From the beginning, and throughout the entire process I have been very pleased with the professionalism and quality of work in dealing with The Exterior Company (TEC). Carl Gallagher, and Blake Aston are excellent to work with, and I would gladly recommend them. Communication, and explaining every step of the process were key factors for me, as I have never been involved in submitting a claim. ~Lynn Krauss, Granby, CT.read more
Sam, our project manager, was very helpful on setting up our roof project from beginning to end. Any questions or... concerns we had he was very prompt on responding back. Definitely recommend TEC for great communication and work!read more
My roof suffered significant damage during a violent hail storm and had to be replaced. I’m extremely satisfied with... my new roof and my experience with The Exterior Company. The speed, quality, and cleanliness of the installation was impressive. But the best part of my experience was how easy TEC made it to file the claim with my insurance company. James Lilly (TEC Project Manager) handled all the paperwork and necessary communications. Thank you James and TEC!read more
From initial inspection to completion of new roof, skylights and gutters was less then one month! TEC handled the... insurance company impeccably and without one hiccup. Materials, dumpster were all delivered and ready to go when roof crew arrived. roof crew tarped my entire house, taking special consideration of my pool and all my landscaping, and got to work. The crew, 9 guys, ran like a well oiled machine. The entire job was done in 2 days and when they were finished you could not even tell anyone had been here except for the gorgeous new roof, clean up was impeccable. I cannot say enough good things about TEC from our project manager Carl to all the hardworking crew that went like gangbusters on 2 of the hottest days so far this summer, never skipping a beat! I will recommend TEC to anyone looking for roofing, siding, window, etc. needs.read more
The Exterior Company did an amazing job on our roof. The project Manager, JT king walked us through the entire process.... He is very knowledgeable and professional, managing the project from start to finish. The workers installing the new roof were very polite, quickly installing the shingles while maintaining a professional and clean worksite. I would highly recommend for any of your homes exterior needs.read more
Hello... we are at the middle of our "scheduled" roofing restoration. Jordan came out and told us we had damage by hail... and recommended we contact our insurance company. We did and they agreed. TEC is suppose to restore our roof by the end of July... oops today is the end of July and we haven't heard from them since agreeing to have them complete the job. Now I know its been raining quite a bit but a phone call would have been nice. So at this point, no roof work completed
AND as I was writing my reviews, I received a phone call confirming they are running behind at least two weeks (because of my posting).... ALSO I was told by posting comments I would receive a "discount" on my service but NOW he told me it was only for the month of June yet when we signed the contract he said NOTHING about a time limit on the comments because I even asked when they would expect comments to be posted and he said ANYTIME!!! NOW I am really headed down unhappy avenue :(
Soooooo, I am eating some humble pie at this moment. I just met with people from TEC and regarding my comment "nothing" said about end of June for posting. Well, I was shown an email from the beginning of June where the information was stated. I do apologize to everyone. My mistake. And yes TEC does give a small discount for their customers to post; good, bad or indifferent posts! I just wanted to be honest... anyone else?read more
We would definitely recommend this company, We were recommended by my wife's friend. Joe gave a truthful quote and was... very professional. He answered all our questions and was a pleasure to work with . Heather also was very professional and a pleasure to work with Thank you for making this a stress free processread more
I’m very happy with the service I received from everyone at TEC. Dave Allen helped me with my claim, and was very... prompt and thorough with the process. The turn around was also impressive. I highly recommend!read more
We had a great experience with The Exterior Company. Met with JD a week or 2 before the roof was installed. We showed... him our extensive garden to the rear of our house. Because of our garden, JD said that they would plan to remove the shingles by taking them over to the front, so that nothing would damage the backyard garden. And that's just what they did. Our roof was installed yesterday, all in one day, and it looks good.read more
The TEC team was a pleasure to work with. Evan Lysczek was wonderful, pleasant and thorough! The TEC crew members were... ALL excellent roofers! Our new roof is beautiful and we highly recommend their services to anyone. Ronald & Bobbi Cohen of Wrightsville, PAread more
Our new roof looks awesome! We worked with Tyler Wagner and he was very helpful with every step. We are extremely... happy with our new roof and highly recommend TEC. The work crew showed up promptly in the morning and the roof was done by dinner time. They also did an excellent job with cleaning up all the debris. Thank you TEC!!read more
Having roof damage due to a recent hail storm, we reached out to TEC, and it’s been a pleasure to work with them... through the process of receiving a new roof. All of the people we’ve dealt with so far have been very friendly, helpful and informative!read more
We need a replacement roof due to a Hail storm in our area.The sales person for TEC Jordan Herr made our experience... very pleasant He was very knowledgeable and we feel confident that he will continue to keep us updated as to when the roof replacement will take place. We recommend TEC.read more
The beginning of the process went smoothly. James Lilly did a good job in explaining the quote/estimate process, which... can be confusing when the insurance company is involved.
It did take several weeks before the work was actually done without much communication as to when they would begin work, most likely due to the number of active jobs they had from the spring hail storm in the area. Once they were here the work was complete in one day so no major disruption to me nor the neighbors. There are still some nails scattered around the yard and some of the flower beds need to be fixed.read more
We would absolutely recommend The Exterior Company. We had a severe thunderstorm in our area that produced a lot of... hail. We weren’t sure we even had damage but figured it’d be best to get a professional opinion. When I originally reached out to them about doing an inspection, someone emailed me back within hours and before the end of the day I received a phone call from James who was our project manager. He came out to our house a few days later (actually, on a holiday) and did his inspection and explained everything to us in detail. Our insurance adjuster was out a few days later and James was there that day, early, to be on site and walk the roof/damaged areas with the adjuster as to make sure we weren’t rushed through and no damage was looked over. We got approved on the spot. James put a quote together for our adjuster, who then cut us the first check that day. We were scheduled to have our roof done on a Thursday; Wednesday afternoon I got a call that the TEC crew finished their last job early and wanted to know if they could start our house a day early, too. We gladly allowed it and we had a new roof within a day and a half and it looks amazing!
The crew were very hard working and respectful and mindful of both our pool area and our new garden area so as not to ruin anything. They cleaned up very well, too.
My husband and I haven’t paid a dime of our own money to TEC. They work directly with the insurance company to make sure they pay the exact amount due (including little things like reattaching our satellite dish) and we don’t get stuck waiting to be reimbursed by insurance.
TEC also has options to help homeowners with the cost of your deductible (i.e. they take off a certain amount of your deductible for you if you have their sign in your yard or refer someone to use them) which has helped my husband and I tremendously.
Also, check out all of TEC’s credentials; that’s the first thing I noticed when I was doing research on what company to use and it made me feel secure in my decision.read more
Our experience with TEC has been very positive. We were home during a hail storm in May and realized it was severe. A... number of homes on our block had reached out to TEC before us after the storm and having spoken with them, we contacted them to inspect our roof. Mitch came out and confirmed the damage, gave us clear instruction on how to proceed. Our Insurance company adjuster agreed with TEC's inspection. We expected to have the roof replaced in about 4-6 weeks, however TEC was able to start a couple weeks early. We now have a brand new roof. It looks beautiful. The workers were efficient and hard working, and cleaned up thoroughly. One of our window screens was accidently sliced in the process of removing the old roofing. I pointed this out to Mitch that morning during one of his many visits to oversee the team of workers. He said that he would have it repaired at TEC's expense and took it that day to get fixed. I highly recommend TEC for your roofing needs.read more
Our overall experience with TEC was very good. The reputation of Owens Corning and the craftsmanship warranty of TEC... were critical to our decision. We dealt with three project managers from initial inspection until installation of the roof... JT, James Lilly and Josiah Tucker. All very professional and pleasant to work with. The folks I met at the office were quick to help me out with my questions as well. A couple things to note though... we experienced a little lack of communication when the dumpster showed up without notice & was placed in front of our garage door... we're just glad we didn't need to get a car out of the garage. Also, please be aware that the edge flashing comes in multiple colors and should be discussed during your contract signing. I am glad that I was home during the installation to catch a totally different color then that of our siding... but after a call to Josiah, he politely discussed my concern and he stopped by my house to review the color selection and quickly had a worker run to the supplier for edge flashing that matched our siding. At the completion of the project, I pointed out some damage to our garage gutter and a couple shingles.... to which Josiah said would be replaced. We are still waiting for this repair work, but I am sure it'll be completed soon. The workers that did the installation seemed very conscientious about their work and our property was cleaned up pretty well. I can't imagine constantly juggling projects because of changes with the weather... which leads to breakdown in communication... so my suggestion is to stay in touch with your project manager. For us, our main project manager, James Lilly, was on another project out of town when our roof installation happened, so Josiah stepped in and he had double the work load that day (as well as may other days I'm sure), but I honestly didn't feel that my house had nearly the attention of a project manager like my neighbor, Pam Landis. This is the type of project that I hope to only experience once... but I'd certainly have TEC do the job again. Steve Coxread more
TEC reached out to us when some of our neighbors experienced hail damage on their roof. We appreciated the thorough... exam and photos they took of our roof that showed definitive damage. Working through our insurance company, TEC promptly helped us complete the process and we received a new roof this week. In one 12 hour day, our roof was complete, including a new skylight, and it looks great. They were careful with our property and cleaned up before leaving. We were very pleased. Friendly, professional staff!read more
Dave Allen took good care of us from the door. We were skeptical at first because we didn't think that our insurance... company would cover the hail damage to the roof. Dave not only got our roof covered but also got us new siding as well. We had to wait a little bit to get everything done because Dave wanted to make sure we got the correct siding. They had the roof done in one day and the siding done another day! Dave also made sure that he talked to the insurance company for us! We are satisfied with their service!read more
I had severe hail damage to my home and emailed three roofing contractors for their process on obtaining estimates of... the damage, and a few other questions as I have never had to submit a claim under my homeowners insurance and was not quite sure what it entailed. I requested to receive a response via email or text due to my hectic work schedule. The Exterior Company (TEC), and Jordan Herr, Project Manager, was the only company to adhere to my request.
Jordan came to my home as scheduled, performed the examination of the damage and sent me pictures to submit to my insurance company. Jordan was also present when the insurance company's claims examiner came to my home to assess the damages.
The entire experience with TEC, and Jordan, was handled in a professional manner from the initial estimate though the review and signing of the contract for repairs. Communication at all steps in the process has been excellent. Jordan considered my availability when scheduling appointments and informed me when I would not be required so there no need adjust my work schedule...which was great!
Although this project is not yet been complete, I have no doubt I will be more than satisfied with the quality and timeliness of the repairs.
I would highly recommend TEC, and Jordan, for any of your roofing and siding needs.
Victoria J.read more
TEC redid my roof and it looks great. The roof was done in a little more than a day ( my roof is BIG) and my project... manager Josiah was in touch every step of the way! Pretty great, low stress processread more
After the hail storm, I looked up reviews about many roofing companies. After reading the reviews I called Tec. They... were very prompt. Our insurance rep said that I made a good choice. The insurance adjuster and TEC met at our house and quickly decided that the roof was badly damaged. I have been very pleased with TEC.read more
The Exterior Company replaced our older hail damaged roof. They did great work and were efficient. They accidently... damaged our rain spout but they were apologetic and came out and replaced it with a new one quickly. Our project manager, Mitch was great to work with. I would recommend anyone looking for a new roof to use TEC!read more
We experienced wind damage from storms that came through in the spring, and I had Jordan Herr come out and look at make... an assessment for us. We submitted a claim, and Jordan with his team gave us all the details. We were in touch with him every step of the way. Once our claim was approved Jordan and his team completed the job in a single day. Our family is extremely thankful and pleased, completely satisfied. They were professional, their work was efficient, and their cleanup was immaculate. Thank you TEC for a great job! I would highly recommend them to anyone!
- Joel B, Lititz PAread more
Due to a hail storm, it was necessary for us to have our roof and gutters replaced. We have been pleased with the level... of communication, professionalism, and quality of the work performed by TEC. They made the process easy from start to finish and would definitely recommend them to others and reach out to them for any future needs.read more
I'm very pleased with TEC's quick and professional work! We had hail and wind damage to our roof and JD, the project... manager was an advocate for us during our interaction with the insurance company. JD stopped out and went over the whole process and options with us and was nothing but helpful. His team put the roof on in just one day and did a great job cleaning up after themselves. Very happy with their work. Thank you!!read more
The exterior company replaced our older and hail damaged roof a beautiful new roof on our house. We had a fair amount... of damage from a couple of previous storms and they worked with our insurance to ensure that our roof was replaced. They came out to take the pictures and then again to meet with our insurance adjuster. They seemed to be a bit backlogged with homes in our development in the fall. However, they were able replace our roof in early spring. They were pretty informative on the process from start to finish and the job was completed quickly.read more
Absolute pleasure to work with TEC. On 10 May our home in Stewartstown was damaged by hail. They came out and talked... with us. Worked along with the insurance agent and us. Jordan Herr is very professional and understanding. I highly recommend TEC and if you need a Project Manager, cobtact Jordan Herr you will not be disappointed. TEC is doing our daughters roof as well.read more
Very impressed with TEC and their people so far. The project manager met with our insurance adjuster and made sure all... of the damage was noted and got us the maximum amount for the claim. Thank you!read more
We worked with David Allen, after a previous PM had left. He jumped in without skipping a beat; he even called to... notify me of some debris that had fallen into our bathroom when the skylight was installed. Typical and to be expected, but still appreciated the call. Installation started and finished in the same day, and the cleanup was very thorough. I will be talking up TEC around the neighborhood for sure.read more
Jason, my project manager and the TEC office team were the best! He helped me with everything when dealing with the... insurance company from making the first call to file the claim to handling all the paperwork to get my full deprecation payment after the roof was installed. Lauren and Heather helped with all my other questions when I called in or stopped by the office. Great support, friendly and professional... I couldn't be happier!read more
If I would’ve been for Dave Allen the Project Manager coming to my house to inspect my roof I wouldn’t be getting a... new roof. He took care of everything. That’s all I had to do was put the claim thru my insurance company. He meet with them and did all the paperwork. This company does great work.read more
Huge shout out to Joey Brennen and the whole TEC team for the quick, easy, and professional job of getting the hail... damaged roof replaced. Would highly recommend Joey and the TEC company to anyone, and just an added bonus - they have a 50 year roof warranty (which is the beast in the business)!! Thanks again TEC!!read more
From start to finish it was an excellent experience. The project manager was knowledgeable about the product and was... patient with our questions and answered the questions that came outside of our meeting in a timely manner. The material is quality, the workmanship is quality, and our house was given positive comments within hours of completion.read more
We worked with James after he found and then our insurance company confirmed we had hail damage to our roof and... chimney. He was super helpful, was easy to get ahold of and the process was easy. Big
thank you to TEC for making the process so easy ��read more
TEC did a fantastic job on my roof. I experienced some damage during the April 2017 hail storm but didn't realize how... substantial it was. TEC replaced my roof at a phenomenal price and it looked great. However, although it looks beautiful the true test of the quality can only be determined by mother nature. The recent wind storms wreaked havoc in my neighborhood. There are many homes with siding, window and roof damage all around me. Mine however, withstood and is still beautiful. I called my sales rep Yosef to tell him how pleased I was after seeing my neighbors roof and he explained to me that my roof is guaranteed to withstand 130 miles per hour with four nails and that I have six nails.read more
Mitch from TEC was very helpful with the entire process and was always available when needed. We had hail damage to the... roof and shed, he worked directly with our insurance company and took care of everything! Being super busy I appreciated the flexibility Mitch provided throughout the process. The roof looks great! Thanks!read more
After numerous quotes , we decided upon TEC to do our roof and gutters. We sat down with project manager JT and he was... able to fully explain and understand our vision. All the best made plans seem to always have hiccups ... We did have a few miss communications and of course those ‘unforeseen’ extras that an older home always provides. The roof crew did such a great clean up that my front flower beds were ready for Spring , the Fascia crew weren’t as tidy but very thorough and the Gutter guys were fast and neat. I was extra excited when a small area above my stoop was sealed with soffit to give my homes entrance an extra pop! Our home finally has the curb appeal we were hoping for!read more
Great working with JT, Showed me all the damage on my house, roof, alum. siding, gutters and shutters and damaged... Cupala. His workers did an outstanding job. The house looks great. Cleaned up after job. Would recommend this company TEC to everyone. Thanks, Peteread more
I just had my roof replaced due to the hail storm from September of 2017. Joey Brennan was great to work with and... communicated in a timely manner. I often sent him texts with questions and he was more than patient!! His crew got my house done within the day. When I came home, the yard was picked up and NO nails were found. I have nothing but positive things to say about TEC. Very easy to work with!!read more
We had an excellent experience with our project manager Joey Brennan. He made the process easy and helped handle... everything with our insurance company flawlessly.
The roof installation is where we found a few issues. The crew that came to work on our roof made quite a mess in our yard and flower beds. Several of our plants were also damaged. The workers left the job with tar on our siding, damaged aluminum flashing and odd placement of our ridge vents.
Joey was very receptive to addressing our concerns, and we have been told that the issues with the siding, misplaced ridge vents and damaged aluminum flashing will be remedied. I am hoping that this process is quick and that the repairs are completed correctly.read more
TEC made evaluating the condition of our roof after a hail storm fast and easy. We hadn't planned to replace our roof... in the near future, but TEC helped make the unexpected situation stress-free. They worked with our schedule and our insurance adjuster to get the estimate submitted quickly. Dave recommended color choices that would complement our home and the finished product looks great. With the cooperation of good weather, they started the job ahead of schedule and installed our new roof promptly. The crew cleaned up all debris during the process and left nothing behind but a shiny new roof. TEC's customer service is great and I would highly recommend.read more
We are very pleased with TEC, we recently bought a house and found out a few months later our roof had hail damage. ... This was truly our first homeowners project and it couldn't have gone smoother! Our sales representative Tyler was very knowledgeable and communicated with us throughout the entire process. The work was done quickly and we were very happy with the cleanup of materials at the end. Highly recommend!read more
I had a very positive experience with TEC - the project manager came out very quickly even though everyone in our... neighborhood appeared to be requiring their services. He proceeded with the usual explorative research on the roof's condition with me there. He discovered that there was damaged, pointed it out and then proceeded to work with my insurance company. I was thankful that the project manager of TEC even came out on a Sunday (left his family) just to meet with the insurance agent which was the only time the insurance agent could meet. The professionalism of the workers was a joy as well... and the job was done expediently. Very please with the choices offered to me.read more
I contacted TEC upon dicovering hail damage to the siding on our house. Jason Groff came out and inspected the siding... and the roof as well. Jason was readily available throughout the whole process of restoration. We have not had the work done yet (weather not cooperating), but I'm sure it will be a quality job. TEC is a very professional company to deal with, and I would not hesitate do do business with them in the future. I'll update this review after the work is done.read more
My family worked with Tyler Ramaley from TEC. He was very easy to work with and extremely helpful and patient with the... process. Tyler communicated with us every step of the way. We are very thankful that Tyler visited our neighborhood and noticed the hail damage to our roof! We are very pleased with the end product!read more
Worked with John then Tyler both were very knowledgeable and helpful. Our roof was installed on schedule and on time.... Workmanship was good , had a few complaints with screen and siding damage. However TEC worked to get things right. There's been some confusion regarding the last insurance check. However Tyler was able to get this done also. I would use TEC services in the future.read more
We worked with JT from The Exterior Company. He came out to our house and was able to spot the hail damage we received... immediately. JT explained the process in detail and kept us in the loop which we appreciated the most. When they were ready to work on our roof, they demonstrated great flexibility as we had another project just start (a series of unfortunate events). However, they simply came to do the work when the house was available without any issues. In addition, our insurance did not measure correctly and they still did the work and waited for the supplemental check to come instead of us paying out of pocket. We could not have asked for better work and better communication.read more
Worked with TEC on a new roof for our house after we had some hail damage. They were helpful in walking us through the... process and the work seems to be ok. Just took a little while to get it wrapped up - assuming because of how busy they are. Overall, fairly happy,read more